Culture Change
Your culture is always evolving.
Are you in control of the result?
With the War for Talent in full swing, and all businesses still dealing with the massive cultural shift that was COVID, everyone is well aware that culture is more important than ever, with most employees citing culture as the major reason for leaving, or staying, at a particular job..
And yet…
Studies have shown that 70% of change programs fail to achieve their goals due to employee resistance and lack of management support.
Of all the business initiatives imperative to success, culture is the hardest to build and the easiest to destroy. What goes wrong?
Lack of clarity or identity →
Individuals mindsets and sub-cultures in opposition with the desired culture direction.
Lack of alignment to business goals →
Culture a ‘project’ separated from strategy is seen as irrelevant.
Lack of capability →
Ineffective communication, insufficient training or no process to align leaders and teams.
Lack of ownership →
No active leadership reaching and impacting all staff meaningfully.
Lack of accountability →
No meaningful focus on cultural performance.
We deliver the 4 key outcomes needed to purposefully build a culture:
Clarity
Giving your culture an identity, bringing alignment, and meaning.
Capability
Ensuring your business and leadership are “organisationally fit” to the required level.
Connection
Embedding the culture through identity, meaning, collective strengths.
Capacity
Ensuring the drivers of culture are equipped with the right skills, knowledge, behaviours and ways of working.
Every culture is different.
Every engagement with us is bespoke.
There is no simple answer or process for defining your culture. That’s why we aren’t prescriptive around how we help you reach your goals until we’ve had the chance to thoroughly understand your challenge.
We then design a bespoke approach using one or more of the proprietary tools and methods available for us, including:
Emotional Culture Deck
Human Synergistics
Strategic facilitation
Design thinking
Leadership coaching
Switch Habitude - capability fitness
We tackle one of three major challenges:
Culture Design
Culture design is the process of identifying the current culture to determine the desired culture needed to meet the goals of the organisation.
Culture design includes →
- Executive alignment and role modelling of vision, values, mindsets and behaviours
- Understanding how individual roles contribute to the overall success of the business
- Understanding the expected norms / ways of working
- Aligning to the desired behaviours and emotional culture
Culture Development
A Culture Development process can start anywhere, or focus on specific challenges to be addressed in your organisation.
Culture development includes
Leadership optimisation →
Management practices required to drive cultural alignment.
Capability development →
Building skills, behaviours and mindsets to address systematic gaps in the organisation.
The organisation’s ways of working →
Developing and implementing team norms and alignment, operating governance or principles, practices and cadences.
Signs, Rituals and Symbols →
Defining what gets rewarded, how conflicts are handled, how feedback is provided, and how performance is managed.
Leadership Development
Your leaders are the ultimate drivers of culture. But, as individuals, there is no templated way to approach their training and development. Instead, we approach all leadership development programs by a set of proven guiding principles:
Customised to the leadership →
We believe the right solution must be customised to your Enterprise, Teams and Leaders.
Marathon not a sprint →
We subscribe to long-term consistency, repetition and a variety of training modalities.
Delivered by experts →
We collaborate and introduce keynote speakers and facilitators aligned to the theme.
Safe environment →
We provide our clients with accessible coaching and co-designing learning inside and outside the workplace.
People-centred →
We actively devise solutions to uncover one’s self awareness and mindset so they can be their best and show up authentically.
Integrated performance →
We understand that the right leadership solution integrates with the whole operating system to become ‘the way we do things around here’.
Are you about to embark on a culture change?
Let’s talk about how to make it successful.
Case Study.
Optimising brand reputation and performance through cultural alignment.
The leadership team of a newly formed government agency were siloed and operating as individual experts, as opposed to a high functioning team. We sought to understand the team through interviews, and succeeded in aligning them behind a common purpose and target culture, which enhanced productivity, turnover and brand reputation.
